Introduction

Ziluck (insert company registration details) is committed to protecting and respecting your privacy. This policy (and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your data and how we will treat it.

Contact Information

If you have any questions about this policy and our privacy practices, please get in touch with our Data Protection Officer (DPO) at [email protected] or by writing to [insert postal address].

Who are we?

Ziluck is a leading health and wellness platform that empowers individuals to take control of their health through personalized plans, telehealth consultations, health tracking tools, and educational resources.

Information We Collect

We may collect and process the following data about you:

• Account Information: When you create a Ziluck account, we collect information such as your name, email address, phone number, date of birth, and password.
• Health Information: With your consent, we may collect health information such as your medical history, medications, allergies, and lifestyle habits. This information is used to personalize your health plan and provide relevant recommendations.
• Usage Data: We collect information about your use of the Ziluck platform, such as the features you use, the content you access, and the time you spend on the platform. This information is used to improve the platform and personalize your experience.
• Device Information: We collect information about the device you use to access the platform, such as your device type, operating system, and IP address. This information is used for security purposes and to improve the platform’s performance.

How We Use Your Information

We use information held about you in the following ways:

• To provide you with access to the Ziluck platform and its features.
• To personalize your health plan and provide relevant recommendations.
• To connect you with healthcare professionals through telehealth consultations.
• To send you important information about the platform, such as updates, security alerts, and promotional offers.
• To analyze and improve the Ziluck platform.
• To comply with legal and regulatory requirements.

Legal Basis for Processing Your Information

We rely on several legal bases to process your personal data, including:

• Consent: We will obtain your explicit consent before collecting and processing certain types of information, such as your health information.
• Contract: We may need to process your information to fulfill our contractual obligations to you, such as providing access to the Ziluck platform and connecting you with healthcare professionals.
• Legitimate Interests: We may process your information for our legitimate interests, such as improving the platform, analyzing usage data, and sending you marketing communications. We will only do this when our interests are not overridden by your data protection rights.

Sharing Your Information

We may share your information with third-party service providers who help us operate the Ziluck platform. These service providers are contractually obligated to keep your information confidential and secure.

We may also share your information with healthcare professionals you connect with through the platform.

We will not share your information with any other third parties without your consent, except as required by law.

Security of Your Information

We have implemented appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data at rest and in transit.
• Regular security audits and penetration testing.
• Access controls to restrict access to your information.

Your Rights

You have the following rights under data protection law:

• The right to access your information: You can request a copy of the information we hold about you.
• The right to rectification: You can request that we correct any inaccurate information we hold about you.
• The right to erasure: You can request that we delete your information.
• The right to restrict processing: You can request that we restrict the processing of your information.
• The right to data portability: You can request that we transfer your information to another organization.
• The right to object to processing: You can object to our processing of your information.

You can exercise these rights by contacting our DPO at the address or email provided above.

Changes to Our Privacy Policy

We may update this privacy policy from time to time. The updated policy will be posted on our website and will be effective immediately upon posting.

Last Updated: [Insert date]

This privacy policy is designed to be compliant with relevant data protection laws, including the General Data Protection Regulation (GDPR).

Please note: This is a template and may need to be adapted to fit the specific circumstances of Ziluck. You should consult with a legal professional to ensure that your privacy policy is compliant with